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Selvakala5C40
Participant
April 13, 2021
Question

How to activate Robohelp X5

  • April 13, 2021
  • 2 replies
  • 178 views

Hi

I have been using Robohelp X5 in my desktop for last 10 years. Recently, I got a new laptop. I uninstalled it from my desktop and installed in the laptop.

On opening, system prompts to Activate the robohelp x5. I could not activate it by online/email/phone or any means.

I searched in google, all website links related to activating robohelp x5  are old and not working.

Please suggest how to activate it or bypass the Activation window to use robohelp X5.

I need to use Robohelp x5 to update my Help files.

Kindly do the needful.

Regards,

Selvakala Bharathi

 

 

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    2 replies

    Peter Grainge
    Community Expert
    Peter GraingeCommunity Expert
    Community Expert
    April 13, 2021

    I'm surprised as webhelp from later versions would not work with browsers concurrent with those versions. 

     

    At one time I believe Adobe did have a version of X5 that did not require activation so you could try Support again with that line of attack. Technically you have a perpetual licence.

     

    I think any other version you find would be a hacked version and goodness knows what goodies that will come packed with.

    ________________________________________________________
    See www.grainge.org for free Authoring and RoboHelp Information

     

     

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    Peter Grainge
    Community Expert
    Peter GraingeCommunity Expert
    Community Expert
    April 13, 2021

    I don't think you will find any way of activating X5. Unless you are generating a CHM only output, it wouldn't be of much use anyway. The webhelp output would not work in modern browsers and printed documentation would work with modern versions of Word.

    ________________________________________________________
    See www.grainge.org for free Authoring and RoboHelp Information 

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    S
    Selvakala5C40Author
    Participant
    April 13, 2021

    Hi Peter,

    We are creating Webhelp output for our product and still it works in browsers.

    I dont think we could immediately go for a product upgrade. I need to continue using Robohelp X5 until we get approval for an upgrade.

    I guess there should be a way to bypass the Activation window and continue using Robohelp x5.

    Need your suggestions.

    Regards,

    Selvakala Bharathi

     

     

    Peter Grainge
    Community Expert
    Peter GraingeCommunity Expert
    Community Expert
    April 13, 2021

    I recalled later that a year or two back lots of older Adobe versions of Creative Cloud apps were pulled because there was a legal case over the use of certain code. I'll hazard a guess that is why the non-activation version of X5 also got pulled.

    ________________________________________________________
    See www.grainge.org for free Authoring and RoboHelp Information 

    Use the menu (bottom right) to mark the Best Answer or Highlight particularly useful replies. Found the answer elsewhere? Share it here.
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