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camilaf3199346
camilaf3199346
Inspiring
January 25, 2016
Question

How to create a hyperlink to send an email in CHM file?

  • January 25, 2016
  • 1 reply
  • 871 views

Good morning,

My issue seems to be simple, but I can't solve it. I would like to create a hyperlink that opens a link for sending an email and then my issue would be solved. I've tried it inserting a link clicking the hyperlink button, but it didn't work, maybe because I have to generate a CHM file through Microsoft HTML Help option. Maybe someone can help me, that would be easier.

I would like to have a hyperlink, then when you click on it, it would open Outlook with an option to create a new email. For example: sendto:fulano@microsoft.com

Maybe someone can help me. Thanks in advance!

This topic has been closed for replies.

1 reply

Captiv8r
Captiv8r
Legend
January 25, 2016

Hi there

See if this video helps.

Cheers... Rick

    camilaf3199346
    camilaf3199346Author
    Inspiring
    January 25, 2016

    Thanks, Rick. I've watched the video and that's exactly what I did, but it didn't work. =(

    Instead of opening a blank email it redirects to web address of our company =(. I have no idea why. I am so frustrated.

    Captiv8r
    Captiv8r
    Legend
    January 25, 2016

    Hmmm, so how do you compose email on the PC where you are testing? Via a web browser or using a dedicated email client? If you aren't, that would likely explain why. The mailto typically expects a dedicated email client such as Thunderbird (which is what I use) or Microsoft Outlook or other.

    Can you share a screen capture or screen recording of what is happening?

    Cheers... Rick

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