How to launch online help from another server?

Question

I'm running RoboHelp 10.Our company is going to be supplying client software packages that need to be small, and since the online help is about 75 MB, they request that customers be able to access the online help remotely -- located on a server machine. In this way, customers aren't required to install the online doc files on their client machine, yet need to still be able to open help topics (located on a server machine elsewhere).Is this possible? How are online help topics opened when the help is on another machine?Development has tried calling the help from a http address, e.g., http://localhost:port/cldocs/cloverleaf.htm#<id=159>>java=true, but that doesn't work. ("cloverleaf.htm" opens the online help).dan

Jeff_Coatsworth · Answer

Server as in LAN server? Sure, that’s possible – it’s what I use for one of my product lines. I have WebHelp installed on a client’s LAN server in a folder on a shared drive. They use their browser to launch both CSH help topics via MapIDs and the full help via the index page from within our software. You just have to keep in mind that even though it’s located on a server & not a workstation, browsers all consider it to be “local” HTML pages and they can slap security restrictions on it. If you haven’t got your RH10 all patched up and tweaked to handle browser security issues, you’re going to have malfunctioning help via the browser.

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