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hans_gerlach
Participant
May 25, 2009
Question

How to open?

  • May 25, 2009
  • 1 reply
  • 1036 views

I have received two helpfiles created wth robohelpx5 some years ago.

Since I have updated my word since than from w2003 to w2007 I had to install RoboHelp 8, at first the trial version.

I have to update the two helpfiles since screen have changed and desriptions have to be adapted.

When I try to open the two files I donot succeed (files should be in use.....)???

What is wrong??

Hans Gerlach

When I try to attach those files to this question I receive the message "The content type of this attacmnet is not allowed."

    This topic has been closed for replies.

    1 reply

    RoboColum_n_
    RoboColum_n_
    Legend
    May 26, 2009

    Hi Hans. Can you tell us which application you are using (e.g. RH HTML or RH for Word). Also can you tell us exactly how you are opening the project.

    Read the RoboColum(n) for mutterings on RoboHelp, Technical Communication Suite and technical communication.

    H
    hans_gerlachAuthor
    Participant
    May 26, 2009

    Colum,

    I start RH HTML and get the screen to chose between entering a serial no or

    I'd like to cintinue to uese this product on a trial base (what I do).

    Than I choose Recent Projects Open, choose the map and select one of the two

    files.

    Than open and get the screen Creating Html Help > next> style options

    --> Html Help Options -->]]> complete and get the message

    "The specific help file could not be opened. Ensure that this help file is

    not running and try again.

    I would like to send you one of my files and will try again to attach it.

    RoboColum_n_
    RoboColum_n_
    Legend
    May 26, 2009

    You normally see this where there has been a RH crash and on reopening the project it still thinks it is open. Have you tried rebooting your PC? If that doesn't help, you could try locating the project's .cpd file (projectname.cpd) rename it and then try opening the project.

    Read the RoboColum(n) for mutterings on RoboHelp, Technical Communication Suite and technical communication.

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