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Known Participant
September 30, 2011
Answered

How to show the TOC pane in Webhelp

  • September 30, 2011
  • 1 reply
  • 1552 views

I'm using RoboHelp 7 for HTML to produce Webhelp projects.

I find that whenever I compile the project, once it is embedded in the software application it is intended for, the TOC, Index and Search pane does not display automatically. Instead, there is a "Show" link at the top left of the topic window. When you select it, the pane is displayed.

The application users are complaining that they can't navigate the help because there is no TOC! It hasn't occurred to them to click on the "Show" link. Is there any way the TOC pane can be made to display automatically?

This topic has been closed for replies.
Correct answer Willam van Weelden

Hi Willam,

Sorry, just tried doing this and it still doesn't work.

Regards,

Barbara


Just tested on RoboHelp 7 and it works fine for me. Can you check the following:

  • The script is inserted into the footer of your template and not in the body.
  • All topics use the template.

Also, what browser are you using?

Greet,

Willam

1 reply

Peter Grainge
Community Expert
Community Expert
September 30, 2011

It is because of the way your developers are calling the help. They seem to be using direct URLs to the topics. See Calling WebHelp using URLs on my site.


See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

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Willam van Weelden
Inspiring
September 30, 2011

Hi,

I published a simple script that forces the WebHelp to always open the navigation pane and navigation controls. See http://www.wvanweelden.eu/robohelp/skinning_webhelp/always_show_navigation_pane

Greet,

Willam

Known Participant
September 30, 2011

Hi William,

I tried this out and unfortunately, it did not work.

My webhelp project is context-senstive so the master page is rarely, if ever, the first topic that is opened. Could that be a reason why it doesn't work?

Regards,

Barbara