How to uninstall Robohelp8?

Forum|Forum|16 years ago
June 22, 2009
1 reply
2358 views

I have difficulty to uninstall Robohelp8....

Thank you

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Peter Grainge

Community Expert

Perhaps if you share what the difficulty is, we can help you.

Do you not know how to start the uninstall. Does the process start? If it does, how does it fail?

Clues please.

See www.grainge.org for RoboHelp and Authoring tips

Use the menu (bottom right) to mark the Best Answer or Highlight particularly useful replies. Found the answer elsewhere? Share it here.

J

JojojakAuthor

Known Participant

I have the Robohelp 5 and since I installed Robohelp 8, I can't start the old version any more.

I have to go back iin the old version, so I'd like to uninstall the version 8, re-install the version 5 to see if it works.

The problem is that I didn't find Robohelp 8 into the Add/Delete Programs of Windows either the uninstall .exe .

J

JojojakAuthor

Known Participant

I advised you in my previous post that you would hit a problem and I told you to look in Snippets on my site. The answer to your problem is there. See Snippet 100

See www.grainge.org for RoboHelp and Authoring tips

Oups.. sorry.

Ok, I installed the X501 update and it worked. Then I tried to install the X502 one, but it didn't work. See the attached file for the error I got.

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