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Known Participant
June 22, 2009
Question

How to uninstall Robohelp8?

  • June 22, 2009
  • 1 reply
  • 2358 views

I have difficulty to uninstall Robohelp8....

Thank you

This topic has been closed for replies.

1 reply

Peter Grainge
Community Expert
Community Expert
June 23, 2009

Perhaps if you share what the difficulty is, we can help you.

Do you not know how to start the uninstall. Does the process start? If it does, how does it fail?

Clues please.


See www.grainge.org for RoboHelp and Authoring tips

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JojojakAuthor
Known Participant
June 23, 2009

I have the Robohelp 5 and since I installed Robohelp 8, I can't start the old version any more.

I have to go back iin the old version, so I'd like to uninstall the version 8, re-install the version 5 to see if it works.

The problem is that I didn't find Robohelp 8 into the Add/Delete Programs of Windows either the uninstall .exe .

JojojakAuthor
Known Participant
June 26, 2009

I advised you in my previous post that you would hit a problem and I told you to look in Snippets on my site. The answer to your problem is there. See Snippet 100


See www.grainge.org for RoboHelp and Authoring tips


Oups.. sorry.

Ok, I installed the X501 update and it worked.  Then I tried to install the X502 one, but it didn't work. See the attached file for the error I got.