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October 21, 2021
Question

How to use Robohelp offline? / Comment utiliser Robohelp sans accès internet ?

  • October 21, 2021
  • 1 reply
  • 274 views

Hello. I do not have internet on the computer I use actually. My Robohelp licence is still available. But without an internet access, Robohelp does not open.
I would like to know if it is possible and how to open and work in Robohelp offline.
Regards.
Magali

Bonjour, je souhaite ouvrir et utiliser le logiciel Robohelp sans être connectée à internet. Ma licence est toujours active.
Merci.

    This topic has been closed for replies.

    1 reply

    Community Expert
    October 21, 2021

    This page says the internet is required for software activation, subscription validation and use of online services (e.g. review features).

    https://helpx.adobe.com/robohelp/using/rh_system_requirements.html

     

    While I can't find anything specific for Robohelp, I believe other Adobe subscription products can be used offline if you first activate and validate while online, then re-validate every few months.

     

    If you have activated and validated recently, then I think you will need to contact Support using the email address on this page: https://helpx.adobe.com/contact/enterprise-support.other.html#robohelp