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Participating Frequently
March 24, 2010
Question

How upgrade Robohelp database from 5 to 8

  • March 24, 2010
  • 1 reply
  • 1243 views

We are using Robohelp 5 and just bought the upgrades to version 8. The Robohelp 5 database is on an old Windows 2000 Server. How do I move that database to the new server and upgrade it to v8? I have searched Adobe and the web for the answer to this but can't find it. I opened a ticket with Adobe but they have not responded yet so thought I would ask here in case anyone knows. Is there a document or section in a manual that explains this? I looked on the Adobe site for the Robohelp manual but could not find it.

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1 reply

mlouieAuthor
Participating Frequently
March 24, 2010

And I should clarify that we are not using the "Robohelp Server" product, just Robohelp that runs on a PC, and then storing the database of documents on the server.

Peter Grainge
Community Expert
Community Expert
March 25, 2010

I am not sure what you mean by database. If you mean a backup, then that can be on a server but your project must be local.

Upgrading a project is as simple as first zipping up a copy of the project so that if anything goes wrong, you have a safety copy, then opening the project in the later version of RH.

Might be worthwhile first letting us know what you mean by database.


See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

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mlouieAuthor
Participating Frequently
March 25, 2010

The documents are "checked in" to a database on the server (version control). I have a piece of RoboHelp installed on the server that allows this to be done. So my question is how do I upgrade this to version 8 and how do I move it to another server?