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Participant
August 15, 2013
Question

HTML5 output in Firefox 3 on Linux/Unix systems

  • August 15, 2013
  • 2 replies
  • 595 views

Hello,

I am developing an online help file for the company I am working for. After talking with the developers (who use Linux systems) they requested html files as the help file output. I decided to use the HTML5 output but only export the desktop version (mainly because we would like to have mobile versions eventually). When I brought my test file to the developers the html pages would load including all the styling in the css, but the TOC would not. I have been searching the forums trying to find an answer but I haven't found any. I found one post in the forums under Webhelp for Linux systems that suggested that the poster's problem could be an encoding issue. So I also made sure the output used the encoding "Unicode (UTF-8 without BOM)", but the TOC still would not load.

On the developer's Linux systems they use the Firefox browser version 3.0.12 which cannot be upgraded. The add-on Firebug has not been installed on their systems. If I view the ouput on my machine (windows 7 64-bit) in Firefox 23 it looks fine, but in version 3.0.12 the TOC will not load. So I believe it has something to do with the browser version of Firefox.

Is there a work around?

Any ideas or suggestions would be greatly appreciated. Thank you in advance!

-Katie

This topic has been closed for replies.

2 replies

Community Expert
August 16, 2013

I found this page in the RH10 manual which states FF4+ for Windows:
http://help.adobe.com/en_US/robohelp/robohtml/WS1b49059a33f77726-3141d68913672fde3fd-8000.html

I'd assume the same version number on other operating systems, at least.

Amber

Peter Grainge
Community Expert
Community Expert
August 15, 2013

I wonder if Firefox 3 supports HTML5. I would check that out.


See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

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