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Daedalus321
Daedalus321
Known Participant
February 21, 2018
Question

HTML5: Previous & Next buttons do not appear in MS Internet Explorer

  • February 21, 2018
  • 1 reply
  • 544 views

Re:  The "Previous" and "Next" buttons in HTML5 output.

The Previous and Next icons do not appear when using MS Internet Explorer 11 and RoboHelp 2017.

They appear fine in Google Chrome or Mozilla Firefox.

Does anyone know a fix to this?

Thanks.

Mark

This topic has been closed for replies.

1 reply

Captiv8r
Captiv8r
Legend
February 21, 2018

Hmmm, do you have a Browse Sequence defined?

These buttons are normally presented in order to move through a defined browse sequence. So it could be that IE is behaving as expected but FF and Chrome are the ones with the issues.

Cheers... Rick

Daedalus321
Daedalus321Author
Known Participant
February 21, 2018

I do have browse sequences defined -- which is why they work in Chrome and Firefox.  It's only Internet Explorer that doesn't display them.

I'm working in state government, with heavy cyber security, firewalls, all kinds of security and network complications. I don't know if that could have anything to do with it.

Captiv8r
Captiv8r
Legend
February 21, 2018

LOL, your initial post simply stated that you weren't seeing them. This has been a common complaint among RoboHelp users for many years before Responsive even came along. So it's a bit of an educated "shot in the dark" and "knee jerk" question to ask if Browse Sequences are being used. In many cases the answer to that question is "What's a Browse Sequence?".

As with anything, I suppose security changes might have something to do with it.

Do they appear when you run the output locally? Then they disappear once it's uploaded to a server?

Cheers... Rick

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