HTML5 Responsive Layout - DCF Doesn't Filter Search Results

Question

I've been poking around in the forums and I can't seem to find anything that's matching up to the problem that I'm currently having.

I'm using the Charcoal Responsive HTML5 layout, with only some modifications to how images and icons appear. I've tagged all of my topics across 3 different roles, to try and filter the content that's available to each user. This works just fine as far as narrowing down the content that's displayed in the TOC pane when I'm looking at the output, and even in opening up topics that I access from the TOC.

However, when I go and run a search in the generated output, ALL of the content, regardless of how it's tagged, shows up in the Search results. I can even click on a result that I'm not supposed to be able to see, and view the content from a topic that is supposed to be filtered out by the filter I have set. Even going and changing around filters from the one I have set as Default still shows everything. Refreshing the page also does nothing. I have the same problem across Chrome, IE, and Firefox. The Search Results do not filter based on the Dynamic Content Filters I have set up.

I found an Adobe Whitepaper that indicates that the Dynamic Content Filtering is supposed to apply to the TOC, Index, and Search... Without having to do much of any extra configuring: https://www.adobe.com/content/dam/acom/en/products/robohelp/robohelp_2015/pdf/white-paper_Personalized_Dynamic_Content%2…

Is there an extra setting somewhere that I haven't found? Or is this just a bug?

Peter Grainge · Accepted Answer

Multiple tags on the same content are the issue here. I will explain tomorrow.

Peter Grainge

www.grainge.org

@petergrainge

Having looked again in the cold light of day, ignore my previous answer (post 11).

I just set up a simple project and it is working as I think it should. I think the first thing to do is for me to share that project with you so that you can see that it does work.

After that maybe you could share your project unless my next point is the problem. See the Contact page on my site and send the project as instructed there. Do make sure you include a link to this thread and please do not email the project direct.

One thought though is are you just tagging books or pages in the TOC? That would only exclude them from the TOC and they would still be found by the search. Tags have to be applied at topic or content level but not both.

See www.grainge.org for free RoboHelp and Authoring information.

@petergrainge

mjjhhc · Answer

Hi, Sarah.the filter should work for search results, TOC entries, index, content, etc. I'll double check, tho.just want to mention that one issue that caused my problems is renaming a tag in the pod does not rename in the DCF dialog (see image below). This appears to cause the filter to fail. So, you might have to check to make sure the tags and the DCF are identical. Don't know if RH patches or upgrades fixed this...(Also, I need to report as bug...from a previous reply)?

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