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vvr_xactware
Participating Frequently
May 4, 2015
Question

I am trying to create an responsive HTML5 output, but images are not showing up.

  • May 4, 2015
  • 1 reply
  • 954 views

When I preview my output, the images are note showing up. It is simply the blank outline of the image with the little image icon in the top left corner.

As it is compiling I see the message "Warning: Image maps are not converted to relative size". Is there something in the setting that I need to change, or is that even the problem?

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1 reply

Willam van Weelden
Willam van Weelden
Inspiring
May 4, 2015

Can you check your output folder: are the images copied to your output? If they are missing, are the images listed in the Project Manager pod in RoboHelp?

The warning is unrelated. Since image maps work with pixel coordinates, you can't simply make them responsive. You are probably using an image map in your project. This is causing the warning. It is not a problem since the image map will still work. But if the image map is very large, it may give a bad experience on smaller screens. You may have to decide whether to change or remove the image map if you want to support mobile.

V
vvr_xactwareAuthor
Participating Frequently
May 4, 2015

No the image files are not showing in the output folder. So I looked in the Project Manager pod in Robohelp, I don’t see the missing images there either. When I show a preview within Robohelp they show, but not in the output. I’ve discovered that if I just re-insert the images they do appear and that seems to be working.

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