I am using Robohelp 9. I have generated the primary layout and when I select to view the primary layout the screen just flashes and nothing appears. Any suggestions would be greatly appreciated. Thank you! Lisa

Forum|Forum|11 years ago
August 25, 2014
1 reply
703 views

I am using robohelp 9. I have generated a primary layout and when I go to view the primary layout, my screen just flashes and I cannot see the help file. Any help would be greatly appreciated. Thank you!

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Peter Grainge

Community Expert

Lisa

First please tell us how you created this post. Just lately we have seen a spate of posts where the title is exactly the same as the post.

See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

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PolarisftAuthor

Participating Frequently

I created the post in robohelp forum.

Lisa Westwood

Technical riter - Insurance Products

Polaris Software Lab, Inc.

Peter Grainge

Community Expert

Lisa

The question was how rather than where. Did you type the same information into both the title and the body or paste it from one to the other, or has the forum copied it from one to the other?

Sorry to pursue this but I am trying to get to the bottom of why suddenly we are seeing this problem from a number of people.

Thanks for any information you can provide.

See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

Use the menu (bottom right) to mark the Best Answer or Highlight particularly useful replies. Found the answer elsewhere? Share it here.

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