I get error message when attempting to install Adobe RoboHelp 2020 regarding unsupported Browser

Forum|Forum|4 years ago
January 21, 2022
2 replies
218 views

I get error message when attempting to install Adobe RoboHelp 2020 regarding unsupported Browser. Do you know how to fix this?

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Jeff_Coatsworth

Community Expert

You sure it's RH2020? That https://helpx.adobe.com/tech-comm-suite/kb/deprecated-internet-explorer-10-with-ims.html article fix only applies to older versions of Adobe products.

A

AndresHidalgoAuthor

Participant

Yes, it's RH2020

Jeff_Coatsworth

Community Expert

Hmm, never heard of that issue with the latest products (like RH2020 or FM2020). Have you tried any of the fixes in that helpx article?

Peter Grainge

Community Expert

Please look at the other posts today. Someone else has reported this.

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My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

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