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Known Participant
May 26, 2015 8:43 PM UTC
Question

I have a FM/RoboHelp (Microsoft HTML Help) project. It works like a dream locally. However, when I upload the project to our web server, it no longer runs and an error message displays that says, "web page canceled." What could possibly be wrong? How

I have a FM/RoboHelp (Microsoft HTML Help) project. It works like a dream locally. However, when I upload the project to our web server, it no longer runs and an error message displays that says, "web page canceled." What could possibly be wrong? How can I get my project to work on our remote web server?

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2 replies

Captiv8r
Legend
May 26, 2015 8:52 PM UTC

Hi there

You said it was Microsoft HTML Help output? (CHM format)

Note that CHM cannot run from a server unless you jump through hoops. And even then, if the server is a "Web" server, it's going to be impossible.

Cheers... Rick

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Peter Grainge
Community Expert
Community Expert
Jun 2, 2015 1:03 PM UTC

Those hoops are described at CHM Files Not Working


See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

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