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betsyp87594029
Known Participant
May 26, 2015
Question

I have a FM/RoboHelp (Microsoft HTML Help) project. It works like a dream locally. However, when I upload the project to our web server, it no longer runs and an error message displays that says, "web page canceled." What could possibly be wrong? How

  • May 26, 2015
  • 1 reply
  • 244 views

I have a FM/RoboHelp (Microsoft HTML Help) project. It works like a dream locally. However, when I upload the project to our web server, it no longer runs and an error message displays that says, "web page canceled." What could possibly be wrong? How can I get my project to work on our remote web server?

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1 reply

Captiv8r
Captiv8r
Legend
May 26, 2015

Hi there

You said it was Microsoft HTML Help output? (CHM format)

Note that CHM cannot run from a server unless you jump through hoops. And even then, if the server is a "Web" server, it's going to be impossible.

Cheers... Rick

Peter Grainge
Community Expert
Peter GraingeCommunity Expert
Community Expert
June 2, 2015

Those hoops are described at CHM Files Not Working

See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

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