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Mike_Danial
Known Participant
February 23, 2016
Question

I have updated 5 of my child files seamlessly on my RoboHelp 2015 with all bug fixes updated. Then on my next child file I got this error message. Any advice? Publishing to WebHelp.

  • February 23, 2016
  • 1 reply
  • 437 views
Machine generated alternative text:2015 Cts Microsoft HTML upg rade project This project was created in an older version of RoboHeIp To open the project In Adobe Hobo Help 2015. make a backup and upgrade the project
Machine generated alternative text:RoboHeIp An error occurred while trying to read data from Collectionlroot.fpp .
Machine generated alternative text:RoboHeIp An error occurred while trying to read data from Collectionlrhfontset.app nt
Machine generated alternative text:RoboHeIp Your project file, CollectionXMission Collection.cpd, is corrupt and cannot be opened. Try deleting this file and reopening the project.
AFTER DELETING THE .CPD FILE I TRIED TO REOPEN THE PROJECT AND I GO THE SAME ERROR MESSAGES ENDING WITH THIS ONE BELOW
Machine generated alternative text:RoboHeIp Open project was cancelled or the application was unable to load database for CollectionXMission Collection.cpd"
This topic has been closed for replies.

1 reply

Willam van Weelden
Willam van Weelden
Inspiring
February 24, 2016

Something went wrong upgrading. The easiest is to throw the bogus project away and get the one from your backup.

If that doesn't work (or you don't have a backup), try the following:

  1. Remove the CPD file.
  2. Open the XPJ file in Notepad.
  3. On the second line, change the majorversion number to 5.
  4. Save the XPJ and close it.
  5. Reopen the project in RoboHelp and let RH upgrade the project.
M
Mike_DanialAuthor
Known Participant
February 24, 2016

Willam,

Thank you for this guidance. But it did not work.

I deleted the .cpd file

The .xpj file was already a 5.

I attempted to open it and got the same set of error messages.

Any other options?

As I said I have been successful with 6 of the other child projects.

Mike

On Feb 24, 2016 3:28 AM, "Willam van Weelden" <forums_noreply@adobe.com>

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