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PSCW
Inspiring
Jan 13, 2016 7:22 PM UTC
Question

I'm working in RH10 and when I try to preview a topic, I get a script error. How do I fix this?

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13 replies

Willam van Weelden
Inspiring
Jan 14, 2016 11:43 AM UTC

Do you have any DHTML effects on the page? Or perhaps popups? They are known to cause this issue.

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PSCW
PSCWAuthor
Inspiring
Jan 14, 2016 12:59 PM UTC

I do use dhtml effect, like expanding text, but and even the pages without it bring up the error. Today, I'm not even getting an error, it just does nothing. I select Preview Topic from the right-click menu and nothing happens, not even an error (even on pages with DHTML effects). Before the holidays I had no issues, but when I came back from vacation, these issues started happening. It's very frustrating.

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Jeff_Coatsworth
Community Expert
Community Expert
Jan 14, 2016 1:31 PM UTC

Doesn’t the Preview rely upon your default browser and its security settings? I never really use the Preview because I know it’s not what the help is really going to look like in the finished product; I find it faster to just generate a draft copy & have a look at it then.

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