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Question

I migrated my project to Robohelp 2015 from version 9, In PDF generated files Images are truncating , Please help ?

Forum|Forum|9 years ago
March 18, 2016
4 replies
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deepsatAuthor

Participating Frequently

HI All

Thanks for your input, I have created a demo project but still struggling to send , I am posting the images , Please see, If that helps in understanding the question

Below is the Sample Project, I have created in Robo Help 2015

From above Project, when I generated PDF File, Image and text is Truncating as seen in below images, Same is happening in Word File

deepsat wrote:

I migrated my project to Robohelp 2015 from version 9, In PDF generated files Images are truncating , Please help ?

Peter Grainge

Community Expert

The reason is quite simple and I'm sorry I didn't pick up on it sooner.

For printed documents (Word or PDF) you must limit your image size to the width of a piece of paper as the image will not be scaled down. Scalle them to about 7.5 inches to allow for margins and try again.

There are two ways in RoboHelp.

Double click the image and click Size. That may work OK for tweaking but for this degree of scaling, Option 2 is better.
Click Pods > Tool Box and look for the resizing tool. That gives much better results.

SnagIt is a third party tool and considered the best by many. That enables you scale and also remove blank space from an image both vertically and horizontally. That way you avoid resizing text and other parts of an image, you just lose the blank space.

See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

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Peter Grainge

Community Expert

Has my reply above resolved the matter for you?

See www.grainge.org for RoboHelp and Authoring information

@petergrainge

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A

abhi_AdobeTC

Adobe Employee

Hi,

Is it possible for you to provide files so that we can try replicating the issue at our end?

~Abhishek

deepsatAuthor

Participating Frequently

Hi Peter,

This problem coming in Word too, I recently migrated to latest Robo help version and since then I am blocked, can not do anything furthur

Thanks

Deep S.

Peter Grainge

Community Expert

Not sure but first does this also occur if you only generate to Word and do not create a PDF as well?

If that is OK, then try generating the PDF from the Word document. OK then?

See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

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deepsatAuthor

Participating Frequently

Hi Peter,

This problem coming in Word too, I recently migrated to latest Robo help version and since then I am blocked, can not do anything furthur

Thanks

Deep S.

Peter Grainge

Community Expert

Please recreate the problem in a one or two topic demo project. See the Contact page on my site and send the project as instructed there. Do make sure you include a link to this thread and please do not email the project direct.

See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

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