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T
Tanushree_Tripathy
Participating Frequently
December 18, 2012
Question

I tried opening a project created with RoboHelp 8 with RoboHelp 10 and the ToC got corrupted.

  • December 18, 2012
  • 1 reply
  • 1329 views

I tried opening a project created with RoboHelp 8 with RoboHelp 10 and the ToC got corrupted. I get to see a lot of broken links as well. How can I restore them all?

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1 reply

RoboColum_n_
RoboColum_n_
Legend
December 18, 2012

Welcome to the RH forums.

Can you tell us a little more about the project? Are all the TOC entries broken or just some? If just some, are the broken links all related to one area? Have you linked Word or FrameMaker files? Could anything have changed with the content (e.g. the project source files being moved) between being created in RH8 and upgraded to RH10.

Sorry for all the questions but the answers will help us help you.

T
Tanushree_TripathyAuthor
Participating Frequently
January 15, 2013

Sorry for the awfully late reply...was completely unable to reply due to some unavoidable circumstances.

To answer all of your questions:

Yes all the ToC and Project Manager topics are broken. The broken links are not related to one area. No I have not linked Word or FrameMaker files. I could not make any changes to the content after the upgrade. 

I could not work with RH 10... had to move back to RH 8.

RoboColum_n_
RoboColum_n_
Legend
January 15, 2013

This very much sounds as if the project source files are not where they should be. Navigate to the directory in Windows Explorer where the files should be and see if they are there. If not, there is your issue. You'll need to find them and copy them there. If they are there, try closing the project, deleting the <projectname>.cpd file and reopening the project.

I should also have asked you if the project is located on a local or network drive. If the later, move the project files to a local drive and see if that helps.

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