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J
JGaf10311788
Inspiring
July 19, 2010
Answered

Image filepath displays in PDF

  • July 19, 2010
  • 3 replies
  • 15455 views

Hi,

I have converted a WebHelp document -> Word 2007 , applied some formatting/styles, then converted it to PDF. I converted the Word doc by using the "Create PDF -> From File" option in Acrobat Professional  8.2.3

When the mouse hovers over ALL images in the PDF file, the filepath displays.  I don't want this. Actually, I don't want anythinig to display!  It's interesting to note the the filepath points to the temp directory created (!doc_tmp_folder_0) on my local machine (so it also displays, C:\Documents and Settings\<myname>\My Documents\...\!SSL!\etc). And this temp directory does not exist anywhere on my machine.

I looked around for some kind of Image setting, both in Word and Acrobat, but I couldn't find anything that I thought resolved this issue.

Thanks!

This topic has been closed for replies.
Correct answer Peter Grainge

There is a solution at http://forums.adobe.com/message/3693331#3693331 but as you will see, it seems to create bigger problems.

See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

3 replies

J
JGaf10311788Author
Inspiring
May 27, 2011

HELP!

This question is still unanswered and I can't find a good solution.  Surely, I'm not the only one who generates a PDF using RH8 -> Word -> PDF...

But am I the only one with this image filepath problem?

Hovering the mouse over an image in the PDF file (generated as above) causes the filepath to display as a tooltip.  This filepath doesn't exist and references a temp folder plus some personally identifying information.

I can not remove or hide this information unless I create the PDF from Word using Print -> PDF and in this case, all bookmarks/internal links are disabled!  This is becoming a problem as the file is 500 pages (well, 499 to be specific) and I don't have the time to relink my entire document.

Does anyone else have this problem? If not, how are you generating the PDF, I have tried every way and toggled every option I can think of....

Peter Grainge
Community Expert
Peter GraingeCommunity ExpertCorrect answer
Community Expert
May 27, 2011

There is a solution at http://forums.adobe.com/message/3693331#3693331 but as you will see, it seems to create bigger problems.

See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

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J
JGaf10311788Author
Inspiring
June 3, 2011

Thanks, the script referenced in the  http://forums.adobe.com/message/3693331#3693331 post absolutely solved my problem!  I didn't think to search the forums again, since my original post was made a while ago....

Thanks again!  

J
JGaf10311788Author
Inspiring
August 19, 2010

Updated:

If I generate the PDF by using File --> Print PDF from Word, nothing appears when the mouse hovers over an image. This solves the filepath problem, but the MAJOR disadvantage to this is that this method causes ALL links to be disabled in the PDF, including the Table of Contents.  The projects I'm currently working on are relatively small, so I generate the PDF by using File --> Print PDF, then spend 1/2 day or so relinking everything in the PDF file.

A
Anonymous
August 19, 2010

Hi,

Thank you for your reply, however this was the same way I was getting my pdf files, and every time I was hovering the mouse over a picture, because I did not have anything entered in the Screen Tip property, it was showing me the disk location of the file, which sometimes could have been sensitive information. There was no such thing in the Word document file or the chm file.

I think this is a bug. It should have showed what is in the Screen Tip property which is nothing at all, however it was showing the disk location of the image file.

I chose to enter the same thing into this property for each image, and now it shows exactly that. I am not too happy about that, and it takes some time to change everything, however it is a temporary solution, and it does not take a 1/2 day to do it.

Have a great day,

Bogdan

J
JGaf10311788Author
Inspiring
July 19, 2010

I forgot to add, my Printed Document Image setting in RH is "Embed in documents"

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