Image not loading in robohelp

Forum|Forum|2 years ago
May 8, 2023
4 replies
215 views

I am using Robohelp 2020 with update 8 version.

I tried to import word document.After converting to htm, some images are not loaded in htm page.

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A

Amebr

Community Expert

If you've used the "Group" feature to make the image and arrows act like a single image, then you can try the following in the Word document: File > Save As > Web Page, Filtered (htm). This should save the grouped image into a subfolder that you can then rename and copy to the correct folder in your project.

Peter Grainge

Community Expert

I can't check right now but I think there may be an option in Word to convert the composite to a single image.

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Peter Grainge

Community Expert

Now that you have described the image, I see the problem. The image in Word is not a single image but a composite. Without testing I can't recall if the parts will have imported but I think not.

What you need to do is take a screenshot of the "image" in Word and import that.

________________________________________________________

My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

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M

MARI23077721ejsvAuthor

Participant

Thanks for the response Peter!

Peter Grainge

Community Expert

During the import all the images go into a sub-folder. Are the missing images in the folder?

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My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

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M

MARI23077721ejsvAuthor

Participant

Missing images are not available in the asset sub folder.

Image which was missing has combination of 2 images and arrow mark which are embedded into single image

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