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Marta15
Known Participant
November 19, 2013
Question

Image strip in Windows Server 2008

  • November 19, 2013
  • 1 reply
  • 748 views

Hi

I have set a custom image strip for a CHM produced with RoboHelp 8.

It seems that in Windows Server 2008 Operating system, such strip is ignored.

Can anybody help me?

Thank you

This topic has been closed for replies.

1 reply

Jeff_Coatsworth
Community Expert
Community Expert
November 19, 2013

Check on Peter Grainge’s site (grainge.org), but I thought you had to do some fiddling to get a CHM to work properly on a server.

Peter Grainge
Community Expert
Community Expert
November 19, 2013

Jeff - That's to get any CHM to even open.

Marta - What do you mean by "strip image" - conjures up various thoughts!


See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

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Captiv8r
Legend
November 19, 2013

Hi Peter

I send you the strip I'm using and the images of the incorrect and of the correct layout of my CHM.

Maybe I'm simply distributing the strip.bmp and the Help.chm in a wrong way.


Hi there

The $10,000 question here is this. Are you able to open the CHM file on a local PC with the strip in place and see the icons you want? Assuming you are, then I'd agree there is something amiss with the way this is implemented with the server software.

How exactly is the CHM file being opened? Is it opening by seeking help from inside an application? If so, try just double-clicking the CHM and opening it outside the application. Do the icons appear then? If so, it indicates that the application opening the CHM file is doing some monkey business with pathing.

Cheers... Rick