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TimEm
Known Participant
Dec 10, 2018 3:45 PM UTC
Question

Images different sizes in printed documentation in different PC

I am working on a project with a collegue, when he generates teh printed documention the images are correctly sized at 100%. When I do the same they are sized at 156%. We are using the same version of RH2017 and Word.

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    23 replies

    Community Expert
    AmebrCommunity Expert
    Community Expert
    Dec 11, 2018 6:20 AM UTC

    One thing to quickly check is your Windows display settings. Do you both have it set to the same percent value? Sometimes settings other than 100% can have strange effects.

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    TimEmAuthor
    Known Participant
    Dec 11, 2018 8:55 AM UTC

    Thanks for the suggestion we tried that. Initially there was a difference but both set wiht same resolution.

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    Mayank_Meh
    Participating Frequently
    Dec 11, 2018 6:03 AM UTC

    Hi,

    We could not see the issue at our end. Can you please share some more information about the issue with some screenshots/stapes that can help us in reproducing the issue?

    Regards,

    Mayank

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    TimEmAuthor
    Known Participant
    Dec 11, 2018 9:11 AM UTC

    Thanks for the reply both of us simply create printed documentation in the normal way on my PC images are sized at 156% (always that) and on my collegues sized at 100%.

    • Images are PNGs at 150 dpi.
    • Both PCs are set to same resolution and % value
    • Both running same version of RH and Word
    • We have tried with several projects wiwth the same results i.e mine is at 156% and collegue is at 100%

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    <li class="Steps"><p class="Topic-Text-Numbered-End">Click <font style="font-weight: bold;">OK</font>.</p></li>

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    Image at 156% on my PC

    Imge at 100% on collegues PC

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    Peter Grainge
    Community Expert
    Peter GraingeCommunity Expert
    Community Expert
    Dec 11, 2018 9:19 AM UTC

    Are they both the same when you generate online help or do you get the

    difference there as well?

    Peter Grainge

    www.grainge.org

    @petergrainge

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