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TimEm
Known Participant
December 10, 2018
Question

Images different sizes in printed documentation in different PC

  • December 10, 2018
  • 2 replies
  • 1617 views

I am working on a project with a collegue, when he generates teh printed documention the images are correctly sized at 100%. When I do the same they are sized at 156%. We are using the same version of RH2017 and Word.

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    2 replies

    A
    Community Expert
    AmebrCommunity Expert
    Community Expert
    December 11, 2018

    One thing to quickly check is your Windows display settings. Do you both have it set to the same percent value? Sometimes settings other than 100% can have strange effects.

    T
    TimEmAuthor
    Known Participant
    December 11, 2018

    Thanks for the suggestion we tried that. Initially there was a difference but both set wiht same resolution.

    M
    Community Manager
    Mayank_MehCommunity Manager
    Community Manager
    December 11, 2018

    Hi,

    We could not see the issue at our end. Can you please share some more information about the issue with some screenshots/stapes that can help us in reproducing the issue?

    Regards,

    Mayank

    T
    TimEmAuthor
    Known Participant
    December 11, 2018

    Thanks for the reply both of us simply create printed documentation in the normal way on my PC images are sized at 156% (always that) and on my collegues sized at 100%.

    • Images are PNGs at 150 dpi.
    • Both PCs are set to same resolution and % value
    • Both running same version of RH and Word
    • We have tried with several projects wiwth the same results i.e mine is at 156% and collegue is at 100%

    Example HTML of graphic below:

    <ol start="8" style="list-style: decimal;">

    <li class="Steps"><p class="Topic-Text-Numbered-End">Click <font style="font-weight: bold;">OK</font>.</p></li>

    </ol>

    <p class="Topic-Text-Graphic-Style"><img src="image/BACnet IP Module dialogue box.png"

               alt="" style="border: none;" border="0" /></p>

    Image at 156% on my PC

    Imge at 100% on collegues PC

    Peter Grainge
    Community Expert
    Peter GraingeCommunity Expert
    Community Expert
    December 11, 2018

    Are they both the same when you generate online help or do you get the

    difference there as well?

    Peter Grainge

    www.grainge.org

    @petergrainge

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