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hjartans_august
Participating Frequently
January 20, 2011
Question

Images don't show and won't be copied to the destination folder

  • January 20, 2011
  • 1 reply
  • 1236 views

Version RoboHelp 8.0.1.204

Hi,

Recently started to work on an old RoboHelp project and so I’m new to this software.

The problem is with images (I’m using .jpg .gif etc.) The path is correct to the image which was done from the image editor. But, the images won’t be copied from my sourcefolder “graphic” to the generated folder graphic.

The images can’t be displayed from either the image editor or from the folder that holds these within RoboHelp, but all the images are there. One time I got it to work though, the showed up in the image editor, but after saving and reopen RH8 the problem was back. I’ve also tried to move the images to the root folder but that won’t help. Whats need to be added is, that some pictures do show and do copy to the generated folder..

One solution is to copy the images manually but that seems to be a short solution and soon there will be several more projects that will be generate out of this project.

Has anyone an idea of what the problem might be and how I can solve it?

Kind Regards Chris

    This topic has been closed for replies.

    1 reply

    Captiv8r
    Captiv8r
    Legend
    January 20, 2011

    Welcome to our community

    Can you provide us with a more detailed explanation?

    For example:

    I'm in RoboHelp and I need an image inside a topic, so here are my steps:

    1. Click the icon to insert an image

    2. Navigate to the image.

    3. Choose the image.

    Sorry to be so basic, but we need to identify exactly where things are breaking. So if we know exactly how you are going about working with things it will help to provide you with a better suggestion.

    Cheers... Rick

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    H
    hjartans_augustAuthor
    Participating Frequently
    January 20, 2011

    Thank you for welcoming me =) and thanx for the quick reply!

    Sorry, I will try and make this more informative.

    Im on a topic. On this topic there is a picture. I dubbel click on the picture.

    1. The image editor pops open.

    2. I browse to the picture in the folder graphic (in my topfolder)

    3. Then save, close project.

    4. All good after generating.

    5. Next time when I open project the 1_00.jpg has disappered.

    6. the picture displays in the image editor to the right. but gone from the list.

    Captiv8r
    Captiv8r
    Legend
    January 20, 2011

    Hello again

    I think the key point may be this. You said:

    hjartans august wrote:

    6. the picture displays in the image editor to the right. but gone from the list.

    I'm guessing "the list" is referring to the list you see on the left side as shown below?

    So here is what I'm thinking is happening to you. Your topic is actually inside a folder. I note that the image name area lists ../graphics which means up one folder level and drop into the graphics folder.

    When you work with content such as images in RoboHelp HTML, the Image dialog presents what it knows about in the current folder only. You have to specifically click the drop-down and browse to different folders (or choose the All Folders view) if you wish to see what is in the other folders.

    Give that a look and see if I've understood correctly.

    Cheers... Rick

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    Begin learning RoboHelp HTML 7, 8 or 9 within the day!

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