Images in FM to Robohelp blurry

Question

I am at my wits end trying to figure out why all my images imported from my Framemaker document to Robohelp 8 are blurry! I assume Robohelp is resizing them somehow. How do I prevent this or save my images so that this does not happen. I have a very unhappy client on my hands and I cannot figure this out! Help!

Anonymous · Answer

There are a couple of threads with numerous comments in this forum. Perform a search for this information and you should find something more comprehensive on the subject.

The fuzzy/distorted image issue is a known problem with the FH-to-RH conversion. Adobe has yet to come out with a patch for 1.x users (I'm not sure if this is still a problem with 2.x). In my experience, we typically use PNG files, which seem to convert cleanly; however, the moment I add a FM object, such as an arrow or call-out text inside the anchored frame, RH distorts the image when converted into my help project.

I really wish Adobe would address this issue, along with the project corruption problem that continues to affect many users.

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