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November 26, 2010
Question

Images in Snippets not outputting to Word...

  • November 26, 2010
  • 1 reply
  • 1003 views

Hi, so I have some 'Please Note' snippets that have a little note icon with them (a .png) and though they seem to output fine to a webhelp output, they just vanish when I output to Word...

Is this a known problem? Anybody got any fixes/workarounds? Cheers!

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    1 reply

    Jeff_Coatsworth
    Community Expert
    Community Expert
    November 26, 2010

    Is the png in the baggage files?

    November 26, 2010

    Ummm... I don't think so... how can I add it?

    Also, not sure if this is relevant but I think part of the problem might be that we have actually set it as a custom bullet point in 'bullets and numbering'... so it is not actually an "image", in as much as I can't, say, left-click and see image properties. Could that be related?

    MergeThis
    Inspiring
    November 26, 2010

    If it's not actually inserted in a topic, it needs to be added to Baggage Files.

    In Project Manager:

    Baggage Files, right click, select New > Baggage File

    Good luck,

    Leon