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mdawn0817
mdawn0817
Inspiring
Oct 12, 2016 9:48 PM UTC
Question

Images Missing from a Project

I'm using RoboHelp 2015.

I have a number (about 2 dozen) of screen images that show in project manager with a red X. When I look in Windows Explorer, the images don't appear at all. Is there some way to retrieve the files or must I re-create them.

In Sept, I create pdfs of this project and the images appeared fine. Now they seem to be gone.

Thanks,

MDawn

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10 replies

Community Expert
AmebrCommunity Expert
Community Expert
Oct 12, 2016 11:36 PM UTC

I think if they're not in Windows Explorer, then you'll need to get copies from a backup or recreate them.

It *might* be possible to use a tool to convert the PDF to Word and recover the images that way, but I'm not sure what the quality would be like.

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Captiv8r
Captiv8r
Legend
Oct 13, 2016 5:04 AM UTC

Or the PDF could be imported into RoboHelp and the images would be imported as a result. At that point, they could be renamed to match the original file names.

Cheers... Rick

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mdawn0817
mdawn0817Author
Inspiring
Oct 13, 2016 3:34 PM UTC

I just opened another project and have images missing, probably about 20 of them. Is there some reason this is happening? Again, the only thing I did recently was compile to create a pdf.

Thanks,

MDawn

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