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mdawn0817
mdawn0817
Inspiring
October 12, 2016
Question

Images Missing from a Project

  • October 12, 2016
  • 1 reply
  • 748 views

I'm using RoboHelp 2015.

I have a number (about 2 dozen) of screen images that show in project manager with a red X. When I look in Windows Explorer, the images don't appear at all. Is there some way to retrieve the files or must I re-create them.

In Sept, I create pdfs of this project and the images appeared fine. Now they seem to be gone.

Thanks,

MDawn

This topic has been closed for replies.

1 reply

A
Community Expert
AmebrCommunity Expert
Community Expert
October 12, 2016

I think if they're not in Windows Explorer, then you'll need to get copies from a backup or recreate them.

It *might* be possible to use a tool to convert the PDF to Word and recover the images that way, but I'm not sure what the quality would be like.

Captiv8r
Captiv8r
Legend
October 13, 2016

Or the PDF could be imported into RoboHelp and the images would be imported as a result. At that point, they could be renamed to match the original file names.

Cheers... Rick

mdawn0817
mdawn0817Author
Inspiring
October 13, 2016

I just opened another project and have images missing, probably about 20 of them. Is there some reason this is happening? Again, the only thing I did recently was compile to create a pdf.

Thanks,

MDawn

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