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August 24, 2011
Question

Images Missing from PDF

  • August 24, 2011
  • 1 reply
  • 2559 views

From RoboHelp > Printed Documentation > Generate Adobe PDF -  all images are missing in final output. In the Images Section, I have Embed in documents selected. Please advise a solution.

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1 reply

Peter Grainge
Community Expert
Community Expert
August 24, 2011

Please take a look at the sticky topic, Before You Post and always include the version and edition of RoboHelp you are using.

First try deselecting PDF and generating to Word instead. Same problem? If not, try generating the PDF from there.

If that does not help, see Printed Documentation on my site.


See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

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August 24, 2011

I'm using RoboHelp 7.03.001 and Adobe Acrobat 9.0

I tried your suggestion of generating the printed document in Word. The images still did not appear. I searched your site before I posted here, and I did not find the answer. Please advise. Thank you.

Peter Grainge
Community Expert
Community Expert
August 24, 2011

I'm not sure RoboHelp 7 will work with Acrobat 9 but that's academic for now as you have the same problem when you generate to Word only. What version of Word are you using?

Assuming it is a compatible version, how are you inserting the images into the RoboHelp topics and what file format are they?


See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

Use the menu (bottom right) to mark the Best Answer or Highlight particularly useful replies. Found the answer elsewhere? Share it here.