ImageSize.Width error when checking-in to source control

Forum|Forum|11 years ago
December 4, 2014
3 replies
2611 views

I'm getting an ImageSize.Width error when checking in to source control. Although I can check in the files using source control, I want to be able to check in using RoboHelp.

Does anyone know how to correct this error?

Value of '272' is not valid for 'ImageSize.Width'. 'ImageSize.Width' should be between 1 and 256.

Parameter name: ImageSize

Source control

This topic has been closed for replies.

Correct answer GnorbX

Ok, so this is weird. If I close RH, re-open it, and then create a new topic, the topic is created and checked-in to source control.

But when I make changes on the topic, and then check it in, I get the ImageSize.Width error.

So I close RH again, open it, and then check in, and check-in works!

I've done this a couple times, and check-in only works when you just opened RH and make no further changes.

The answer is to go to the Windows display settings in the Control Panel and change DPI font to 96 (100%).

Silly as it sounds, that fixed the issue for me.

ChadPinkAuthor

Inspiring

Funny. Was looking for an answer to my issue and found this question.

Issue re-occuring using RH 2015 (12.0.0.306)

Peter Grainge

Community Expert

In 2015 you said in this thread that upgrading to RoboHelp 2015 had fixed

the problem.

Also you are running an unpatched version. I don't know that it will fix

the problem but it's worth a try.

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ChadPinkAuthor

Inspiring

I don't remember installing a patch. Do I have to install all these patches or will 2015.0.4 suffice?

Adobe RoboHelp 2015.0.4 - English, French, German, and Japanese

The Adobe® RoboHelp® 2015.0.4 update fixes critical bugs that were found in Adobe RoboHelp 2015 software.

The Adobe® RoboHelp® 2015.0.3 update fixes critical bugs that were found in Adobe RoboHelp 2015 software.Refer to the Readme file for a list of issues addressed in this version.

Adobe RoboHelp 2015.0.2 - English, French, German, and Japanese

The Adobe® RoboHelp® 2015.0.2 update fixes critical bugs that were found in Adobe RoboHelp 2015 software.Refer to the Readme file for a list of issues addressed in this version.

Adobe RoboHelp 2015.0.1 - English, French, German, and Japanese

The Adobe® RoboHelp® 2015.0.1 update fixes critical bugs that were found in Adobe RoboHelp 2015 software.Refer to the Readme file for a list of issues addressed in this version.