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September 8, 2020
Question

Import .docx menu document and generate a help menu based on the .docx

  • September 8, 2020
  • 70 replies
  • 755 views
 

Hi, Peter,

 

I'm trying to import .docx menu document and generate a help menu based on the .docx.

 

The import process: 

I chose the following:

Convert references to hperlinks

Convert table of contents

Convert index

 

Then used webhelp to CHM to generate CHM file.

Although it has the table of contents and hypger link, the index and search function don't work.

 

Would you please help me out ?

 

Thanks,

 

Lily

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    70 replies

    Peter Grainge
    Community Expert
    Community Expert
    September 12, 2020

    What do you mean by the first paragraph? Please explain it more clearly. 

     

    Use the menu (bottom right) to mark the Best Answer or Highlight particularly useful replies. Found the answer elsewhere? Share it here.
    Lily5FFCAuthor
    Participating Frequently
    September 12, 2020

    just found out that html help .chm file has to have all associated .html file to see the search result.

    That is not what I want.

    I need one .chm file to be able to have full content and search for text and images in the document.

     

    I did it in Help&Menu software.  But the upgrade of software prompted me to Robohelp.

    didn't expect it took me so long.

     

    Lily

     

    Peter Grainge
    Community Expert
    Community Expert
    September 12, 2020

    Sorry but your answers are short and don't make the problem clear.

     

    Can you share the project? If you can, then see the Contact page on my site and send the project as instructed there. Do make sure you include a link to this thread and please do not email the project direct.

     

    Also send the document you are trying to import.

     

    Use the menu (bottom right) to mark the Best Answer or Highlight particularly useful replies. Found the answer elsewhere? Share it here.
    Lily5FFCAuthor
    Participating Frequently
    September 12, 2020

    when open webhelp, and do search the first time, there is an error pops up.

     

    I think I found the reason of the content heading issue.  

    The word document itself TOC has till heading 3.

     

    I just updated, and will import it again.

     

    Thanks,

     

    Lily

    Peter Grainge
    Community Expert
    Community Expert
    September 12, 2020

    Simple question. If you open the WebHelp, do the search and index work in that?

     

    Use the menu (bottom right) to mark the Best Answer or Highlight particularly useful replies. Found the answer elsewhere? Share it here.
    Lily5FFCAuthor
    Participating Frequently
    September 12, 2020

     

     

    I can't find out where to change the content heading levels.

     

    The above snap shot has the ilstration.

     

    Thanks,

     

    Lily

     

    Lily5FFCAuthor
    Participating Frequently
    September 12, 2020

    Hi, Peter,

     

    Just last issue to fix: why content has only till heading 3, while topics has heading 4?

    Somewhere the setup wasn't done right.

     

    Please advise.

     

    Thanks,

     

    Lily

    Lily5FFCAuthor
    Participating Frequently
    September 12, 2020

    Hi, Peter,

     

    Webhelp convert to .chm has errors on search.  It didn't work.

    That's why used generate html help directly. That also outputs .chm file.

    Right now, the problem is heading 4 hasn't been imported.

     

    Thanks,

     

    Lily

    Peter Grainge
    Community Expert
    Community Expert
    September 12, 2020

    Lily - Can we please stick to the original problem in this thread? I'm happy to help solve whatever problems you have but it's difficult bordering on impossible to know where you are with things at the moment.

     

    We started with trying to generate webhelp to establish that the search works OK in that. If it does, then we can look at getting the converter to work. When we have the converter working, we can look at any issues with how the document imports. 

     

    So please just answer the simple question as to whether the search and index work in webhelp?

     

    If the answer to that is that it does, then run the converter script and see if it is now working there.

     

    Once we reach that point, then I will help with other issues.

     

    Use the menu (bottom right) to mark the Best Answer or Highlight particularly useful replies. Found the answer elsewhere? Share it here.
    Lily5FFCAuthor
    Participating Frequently
    September 12, 2020

    Hi, Peter,

     

    right now the issue is heading 4 hasn't been imported.  With pagination, it helps to import each heading as a topic for search.

    Generating html help instead of webhelp then convert to .chm to avoid the browser error.  

     

    Would you please comment on how to get heading 4 to be imported?

     

    It was checked with heading 5 in the setup when importing.  don't understand why heading 4 wasn't imported.

     

    Thanks,

     

    Lily