Import html file freezes RoboHelp

Forum|Forum|16 years ago
January 21, 2010
1 reply
1285 views

I have to shut down RoboHelp right after an import. The file won't import. I'm using 7.03. I really need to find a solution fast. Anyone out there have a fix?

Thanks!

This topic has been closed for replies.

A

Anonymous

hmmm, not sure if anything is really broken. I am in 7.03, and import html files with wild abandon.

I assume you have tested with more than one html file, and in more than one Help project - and that it happens with all attempts??

If it's just one project, it wouldn't hurt to let RH rebuild the cpd file, then try again. (rename the *.cpd file in your project folder, then open the project. the cpd file will rebuild itself.)

When you say you have to shut down RH after you import, what do you mean? Does it lock up? Are any error messages displayed?

DiechAuthor

Known Participant

Nothing can be selected in Robohelp after the import. There is no error message. I appreciate your solution, but it sounds like Greek to me.

A

Anonymous

but you haven't answered my initial question. does the lockup happen in more than one project? when you try to import any html file?

if it happens in all cases, in multiple projects, then the "Greek" portion of my reply probably wouldn't make a difference.

as for the Greek - I am referring to deleting (or renaming) the project's cpd file, which is stored on your hard drive, in the folder that holds all your project's files. open Windows Explorer, navigate to that folder, and delete or rename the file that ends in .cpd. Then, when you open the project again, that file automatically rebuilds itself.

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