import word-doc results to errordialogwindow ciceroUIWndFrame RoboHTML.exe

Dear RoboHELP HTML community,

after the steps

- start of roboHelp HTML

- import word document (1.5 MB)

- new projekt

I got the dialogwindow with the title: "cicerUIWndFrame RoboHTML.exe error in application" (translated from german)

The command in 0x3b399f37 reference to storage in "0x3b399f37". READ was not able to execute.

I use windows XP, office 2003 and roboHelp 8.

thanks in advance

Andrew

This topic has been closed for replies.

Inspiring

I turned up this topic in the forums, which might help:

Inspiring

Thank you for the link,

I tried out the suggestion, made in the link.

A new installation on another computer with full administrator rights showed

the same error massage.

Andrew

Community Expert

You don't say if you checked the second PC for the same problem or if you turned off speech recognition, or whatever it was.

See www.grainge.org for RoboHelp and Authoring tips

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