Skip to main content
ARR96
ARR96
Inspiring
February 14, 2021
Question

Import Zendesk articles into RoboHelp

  • February 14, 2021
  • 1 reply
  • 197 views

Hi, is it possible to import a series of Zendesk Knowledge Base articles into RH in order to create an offline CHM from it?

    This topic has been closed for replies.

    1 reply

    Peter Grainge
    Community Expert
    Peter GraingeCommunity Expert
    Community Expert
    February 14, 2021

    From outer space back to the cave man? 🙂

     

    The latest version of RoboHelp (2020) allows you to generate topics to Zendesk but there is no reverse route.

     

    Are Zendesk articles regular HTML files or can they be converted to such? That's the only way I can think of getting them into RoboHelp. Are there other file output formats from Zendesk?

     

    Certainly I haven't seen anyone post about the route you are wanting to go.

    ________________________________________________________
    See www.grainge.org for free Authoring and RoboHelp Information

    Use the menu (bottom right) to mark the Best Answer or Highlight particularly useful replies. Found the answer elsewhere? Share it here.
    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices