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LMardenTyler
Inspiring
March 7, 2017
Question

Imported embed code (from Viddler) rewritten in output.

  • March 7, 2017
  • 1 reply
  • 783 views

We are trying to embed videos that are stored in our Viddler account into Help topics.

The correct code, as directly copied from Viddler is:

src=”//www.viddler…

But, when you paste this code into RoboHelp (in HTML editor) , RoboHelp adds “file:”

src=”file://www.viddler...

Is there a way to prevent this?

Also, and separately, RoboHelp is stripping special characters and replacing them in the URL string - for example, “&” is replaced with “&” .

As a result, none of the embed links work. When pasted directly into a browser, these same links work fine.

This topic has been closed for replies.

1 reply

Jeff_Coatsworth
Community Expert
Community Expert
March 7, 2017

See if this blog post helps - https://www.wvanweelden.eu/blog/2014/11/26/adobe-robohelp-embed-youtube-video

LMardenTyler
Inspiring
March 7, 2017

Thanks - we do know we can add http / https to the code - that's the more minor aspect of the problem - the bigger part is the code changes for the special characters in the URL. When we publish, the code is overwritten and my teammate has been having to go out to the output on our web server and edit the code there, every time.

Jeff_Coatsworth
Community Expert
Community Expert
March 7, 2017

What version of RH are you doing this in? I know there are some times when RH "helpfully" re-writes your HTML code for you, but I thought there was a way around that by not flipping back to the editor or something. What happens if you use the RH UI to add a hyperlink to the video?