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A
Anonymous
February 17, 2014
Question

Importing a word-document to RH11 for output as WebHelp (Image-Quality)

  • February 17, 2014
  • 1 reply
  • 616 views

Hello guys,
i have a problem with importing word-documents to RH11. It is not a problem with the process itself, but with the settings. After importing the documents to RH11 the image quality is absolutly messed up. The resolution is not even half of the original and its blurry. It seems to be that RH11 only takes a "screenshot" of the picture within the word document instead of importing the original high quality image.

I am generating a manual and therefor im going to export the project as WebHelp Pro. My inconvinient solution is to export the high quality images from the word document manually and replace the messy pictures in the WebHelpPro folders. As you can imagin this is going to take a lot of time and resources while the project is getting bigger.

Hopefully you can help me.

Best regards from Germany and please pardon my English 🙂

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1 reply

Peter Grainge
Community Expert
Peter GraingeCommunity Expert
Community Expert
February 19, 2014

See the Update near the heading of http://www.grainge.org/pages/authoring/importing/importing_rh9.htm

Maybe that is the cause.

You do realise you need RoboHelp Server installed to use WebHelp Pro?

See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

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A
Anonymous
February 24, 2014

Good morning, since I was on vacation I was unable to test or answer this proposal. Nevertheless I will do it now and report my results. Best regads

A
Anonymous
February 24, 2014

Hello again, I tested the proposal and unfortunately it does not work. The pictures still look like a poor screenshot.

Here ist a screenshot of both picture at a 100%. As you can see RoboHelp compresses an already poor picture even more an makes it unusable. I tried all the tips and tricks out there and none of them was the solution. I hope you can help me. Best regards

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