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March 6, 2012
Question

Importing Framemaker files

  • March 6, 2012
  • 3 replies
  • 4001 views

I've had success importing smaller files (100 - 200 K), but they are the exception. Now I have to do the large dudes. 700+K. I set up the Paragraph tag conversions and click Finish. Robo sends a blue progress bar halfway across the screen and stops processing. Any ideas?

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3 replies

Mark Southee
Inspiring
March 7, 2012

I have a project in TCS 3 with files over 1Mb that import fine on XP SP3

Jeff_Coatsworth
Community Expert
Community Expert
March 7, 2012

Specific versions of RH & FM, o/s details would be helpful. Kind of sounds like a memory issue.

March 7, 2012

RH 8.0.2.208

FM 7

XP SP3

I've been trying this on the network. I'll move files to my desktop and try there.

Jeff_Coatsworth
Community Expert
Community Expert
March 7, 2012

You've been placing your RH project on the network??? Definitely an issue - RH projects on network drives will inevitably get corrupted. Best practices dictates placing them in c:\projects\[project_name]\ to keep it as short as possible.

Peter Grainge
Community Expert
Community Expert
March 7, 2012

I have moved this to FrameMaker Integration as the question is to do with getting FM files into RoboHelp rather than the output that will be created.


See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

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