Importing Index from Framemaker 2022 into RH 2022

Forum|Forum|1 year ago
February 21, 2024
1 reply
440 views

I recently upgraded to FrameMaker 2022 and RoboHelp 2022.3.93 and I am not able to properly import the index markers from framemaker. The markers import into RH as a bookmark but with a random generated number as the id instead of, for example, IX_Marker1, IX_Marker2, etc. Because of this, they are only recognized as a bookmark and not an index entry - so the Index in RH has no keywords after import.

The previous versions of RH had the option during an import to Convert Index, but RH 2022 does not. Is this something that will be added into future versions of RH or is there a workaround to import the Index markers?

This topic has been closed for replies.

Jeff_Coatsworth

Community Expert

Your screenshot shows the Contents, not the Index pane - is there anything in there?

M

Matt SchloteAuthor

Participant

No, the Index pane is completely empty.

Jeff_Coatsworth

Community Expert

Ok, and because you're running the latest version (Feb 2022) then it sounds like something got missed in this build - I'd contact the RH folks - see https://helpx.adobe.com/contact/enterprise-support.other.html#robohelp for your Adobe Support options. I'd recommend using the tcssup@adobe.com e-mail address as it reaches a team dedicated to Technical Communication Suite products including RoboHelp.
Let us know what you find out from them.

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