importing PDF to robohelp not working

Forum|Forum|16 years ago
August 6, 2010
7 replies
1481 views

Anyone know why a PDF file wouldn't import into robohelp 8? I've tried saving it into different formats, but still no luck.

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Captiv8r

Legend

Hi there

In my own experience sometimes PDFs won't import because of the manner in which they have been created. For example, maybe the PDF is protected in some way? I've also seen PDFs that were "too complex" for RoboHelp to import them and I had to fiddle with the different ways of importing the content in order to make them come in.

In the worst case scenario, you can always leave the content as a PDF and just add it to baggage and create a link to open it up.

Cheers... Rick

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Peter Grainge

Community Expert

In addition to what Rick has said, it can depend on the tool used. What was used to create the PDF and what compatibility level was set? Try setting it to Acrobat 5, and no I'm not kidding.

See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

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V

Verlean

Known Participant

I am importing PDF files rather than linking because of the number of PDF we have. The PDF files are from our 3rd party vendors and will be various compilations.

I am not sure what you mean by "Try setting it to Acrobat 5, and no I'm not kidding." I am not an Acrobat expert. I was, however, trained on RoboHelp by the esteemed Rick Jones years ago. See attached image for specifics on the PDF that I am currently trying to import. I have Acrobat 9 Extended Pro.

Can you tell me how to convert to Acrobat 5 or is there some RoboHelp 8 settings that will import without distortion?

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