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A
Anonymous
March 7, 2007
Question

Importing Word docs

  • March 7, 2007
  • 1 reply
  • 434 views
I have a team member who receives an error message when trying to import Word docs. He obviously has Word but when he imports a message appears stating that Word version cannot be found. Are there settings in RoboHelp where it may be blocking the importing of .doc documents?
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1 reply

MergeThis
MergeThis
Inspiring
March 7, 2007
Has he upgraded to Office/Word 2003? If so, he needs to uninstall/reinstall RH, so that it can then recognize the upgraded Word version.


Good luck,
Leon
A
Anonymous
March 7, 2007
Yes, we were upgraded a few years ago and he just recently got RoboHelp. He has two computers with two RH licenses and both give the same error message.
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