Importing Word Docs after recent upgrade

Forum|Forum|14 years ago
August 30, 2011
1 reply
599 views

I have RoboHelp Version 8.0.2.208 and importing Word docs (Word 2003 Pro) had worked perfectly. Recently, I leapt forward a couple versions to Word 2010 Pro and now when I try to import Word docs, I get the "Import Word Document Wizard cannot locate a supported version of Microsoft Word" error message. I get this message whether I try to import .doc or .docx documents. I also cannot generate a PDF: get a "Cannot find Microsoft Word installed on your system" message.

Any ideas on how to fix?

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Captiv8r

Legend

Hi there

What you need to do is upgrade to RoboHelp 9. Version 8 has no clue Word 2010 exists.

Cheers... Rick

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A

Anonymous

Well, if that's the only solution, I guess I will have to continue creating PDFs of Word docs and import the PDF because upgrading to RoboHelp 9 is highly unlikely. And then I'm out of luck on getting any printed version of the RoboHelp project.

Thanks for the quick response!