Inspiring

Question

In RoboHelp 2022, index entries aren't imported from FrameMaker files

Forum|Forum|1 day ago
April 16, 2026
4 replies
29 views

I’ve imported several FrameMaker documents to my RoboHelp 2022 project, but the Index tab is empty. How do I get my FrameMaker index entries to import into RoboHelp? My index is large and I can’t recreate it manually. I upgraded from an older version of RoboHelp that had this feature, but I can’t find it in the new program or in the RoboHelp documentation. Thanks for any advice!

T

tranquil_protector2789Author

Inspiring

Thanks for the ideas here. I mistakenly thought this chat was monitored by Adobe support. I’ll contact them, thank you for the suggestion!

Jeff_Coatsworth

Community Expert

Nope - only occasionally - mainly just user-to-user discussions here on the forums.

Peter Grainge

Community Expert

Maybe this one is worth speaking to Adobe Support about?

________________________________________________________

My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

Use the menu (bottom right) to mark the Best Answer or Highlight particularly useful replies. Found the answer elsewhere? Share it here.

Peter Grainge

Community Expert

Try Adobe Support for this one. See www.grainge.org/RoboHelpGems.htm#miscellaneous Item 69.

________________________________________________________

My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

Use the menu (bottom right) to mark the Best Answer or Highlight particularly useful replies. Found the answer elsewhere? Share it here.

Jeff_Coatsworth

Community Expert

I haven’t had a chance to test this on my system, but my suspicion is that that part of the FM to RH import process got missed in the New UI changeover - you used to be able to bring over the TOC, Index, and Glossary files from your FM book file in the Import dialogue.

T

tranquil_protector2789Author

Inspiring

Exactly what I’m hoping didn’t happen! If it’s missing from the new UI, does anyone know a workaround? Thanks for the reply.

Peter Grainge

Community Expert

I can’t help you with the root problem but I can maybe identify the root problem.

When you upgraded, how the index works in RoboHelp changed. See https://www.grainge.org/RoboHelp_Tour/rh2022/toc_index_glossary/index.htm

On upgrading RoboHelp, the index entries on that side should have got added to the RoboHelp topics.

Is there something more to your setup that would explain why that didn’t happen? What version were you upgrading from and how did you upgrade. It is vital that you use the Upgrade Classic Project on the File menu.

My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

Use the menu (bottom right) to mark the Best Answer or Highlight particularly useful replies. Found the answer elsewhere? Share it here.

T

tranquil_protector2789Author

Inspiring

Thanks for the reply and the additional details about the index. I ended up recreating the project from scratch because it didn’t upgrade successfully, even through Classic. So, a new project, Import from FrameMaker, and my Index tab in RoboHelp is empty. It’s strange that the FrameMaker index markers aren’t imported automatically into the new RoboHelp project (and I can’t find a setting for it).

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