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arunk22170714
arunk22170714
Known Participant
March 18, 2019
Answered

In robohelp 9 version, the webhelp output TOC is not visible

  • March 18, 2019
  • 2 replies
  • 869 views

hi,

iam using robohelp 9 version, after generating the webhelp output, the TOC is blank and not visible.

please provide the solutions, as it is urgent

Thanks

Arun

This topic has been closed for replies.
Correct answer Peter Grainge

I have deleted your post in the general forum as it is already being dealt with here and it will be seen by those who support the forums.

The fact that it is working in Firefox only confirmed my theory that the issue is browser related. I don't believe there were any workarounds at the time and, even if there were, I doubt they would still work given subsequent browser changes.

You can try searching the forums but I honestly think you will be wasting time. Sorry but an upgrade is likely the only solution.

See www.grainge.org for free RoboHelp and Authoring information.

@petergrainge


Here's one old thread about the same issue.

RoboHelp 9 and IE11 Compatibility

See www.grainge.org for free RoboHelp and Authoring information.

@petergrainge

2 replies

arunk22170714
arunk22170714Author
Known Participant
March 18, 2019

any solutions for this????

please suggest.

Peter Grainge
Community Expert
Peter GraingeCommunity Expert
Community Expert
March 18, 2019

Which browser? Have you tried with more than one browser?

I am not surprised to see browser issues with such an old version of RoboHelp. At that time the browsers were continually making changes that caused problems with webhelp from all authoring tools.

If it fails in all browsers,and you have all updates applied, then an upgrade may be the only solution.

See www.grainge.org for free RoboHelp and Authoring information.

@petergrainge

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arunk22170714
arunk22170714Author
Known Participant
March 18, 2019

iam using robohelp version 9, and it is NOT displayed in IE 11.

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