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conniet12614263
conniet12614263
Participant
March 18, 2016
Question

In RoboHelp10 WebHelp output -

  • March 18, 2016
  • 1 reply
  • 364 views

End " is converting to two ? marks in trianangle followed by ?  ��?  Please advise how to correct

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    1 reply

    Captiv8r
    Captiv8r
    Legend
    March 18, 2016

    LOL, I'm sure that makes perfect sense to you.

    But for the rest of us, we will need more information.

    RoboHelp 10. Got it

    WebHelp. Got it

    What is meant when you say End? Where are you seeing these characters? In the source files or the output files? Or both?

    Is this content that was created by typing into the RoboHelp editor? Or was it imported from elsewhere? If imported, what was it imported from?

    Cheers... Rick

    conniet12614263
    conniet12614263Author
    Participant
    March 18, 2016

    The End quotation mark (see example) the source and html look OK.  The Output file has the strange characters.

    We are updating an existing Robohelp project.  I believe the last compile was in Robohelp 8 and we are using Robohelp 10.

    It may be due to the Font Type - Verdana and how HTML handles it.

    Captiv8r
    Captiv8r
    Legend
    March 18, 2016

    If the content originated in Microsoft Word and was imported or copied and pasted, it's likely that Word was using that "Smart Quotes" feature and the browser isn't understanding the characters.

    Cheers... Rick

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