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Aug 26, 2014 8:51 PM UTC
Question

In View mode, popup hyperlinks don't display popup images.

I save the topic, then go to View > View Item. Popup hyperlinks don't display the images. I click and nothing happens.

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14 replies

Known Participant
Sep 24, 2015 12:01 PM UTC

Hi Nickolopogus33,

Did you ever find a patch or a way to fix this problem?

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surbhi_maheshwari9120543
Inspiring
Sep 25, 2015 8:56 AM UTC

Hi,

Popup hyperlinks (with image) are working fine on my machine with RoboHelp 11.0.4.291

Let me know the steps to reproduce this issue so that we can resolve this.

Thanks and Regards,
Surbhi Maheshwari

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Peter Grainge
Community Expert
Community Expert
Aug 27, 2014 6:58 AM UTC

Do they work in the generated output? If so, it is a known issue in Rh11. You haven't stated your version.


See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

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Aug 27, 2014 1:14 PM UTC

I'm in RH10. And yes, they work in generated output. They work in View mode on my old computer. Same build. I take it there is no solution for RH11?

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Captiv8r
Legend
Aug 27, 2014 3:41 PM UTC

Hi there

Hate to be the bearer of bad news. But for me on my own computer these worked fine in version 10. Version 11 they don't work.

I understand it's a bug. Fortunately, output is fine and it only affects the RoboHelp preview.

Cheers... Rick

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