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Question

incomplete xml returned from robohelp server search

Forum|Forum|16 years ago
September 17, 2010
3 replies
1220 views

I have installed the trial version of robohelp server 8 and have successfully published a couple sample projects to the server. When I issue the following to test out the search services

http://192.168.0.185:8080/bmstest/server?mgr=agm&agt=nls&project=hrConnect_help&quesn=manager[&webservice=1&area=general&type=flashhelp]

I get the following result

<?xml version="1.0" encoding="utf-8" ?>

any suggestions ... did I fail to set up something properly in the server installation?

Thanks

John

RoboServer

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tuls_garg

Inspiring

Hi John,

Did you try the same query from the project's page? Is it working from there?

You should use the following URL to get the search result in XML format is :

http://192.168.0.185:8080/bmstest/rest/search?project=hrConnect_help&area=general&quesn=manager&type=flashhelp

Please note that you need to specify "type=flashhelp" in the url only if it's a flashhelp pro project. If you want to search in a webhelp pro project, you should remove this parameter from the query.

Tulika.

J

johnhallerAuthor

Known Participant

Tulika,

thanks for you feedback. I did initially format the request as you show.

pasted it into the address bar of IE and submitted. It came back converted

into the format I showed in my original post.

I have made some progress though in getting the search to work, but not

quite sure why it works. Here's what happens.

First, I have switched from server indexing to project indexing.

If I publish my project to RHS using flash pro from the single source pod,

the project publishes fine, and I can view the project, and the searches I

want to do work fine in the project itself. But the rest request for the

same search term does not work.

If I publish the exact same project, changing nothing, but publishing as

webhelp, the rest requests works fine.

I am now trying to figure out what the difference is. I can live with

publishing my projects as webhelp, but we do currently publish them as

flashhelp, and people like the UI. If possible, I would like to get this

working in flashhelp.

I am looking into the unsupported characters (&, <, >, etc) in file names

issues I have seen in other posts here...

Once I get this figured out, I will post back my findings...

J

johnhallerAuthor

Known Participant

additional information..

in the search string, bmstest is the context I created, and I am searching for the word manager in project hrconnect_help.

the only varriation I tried to the intitial install was to chang the reindex = settin to false in the robohelp_server.properties file. same results using server and client side indexing.

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