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yeulih
Participant
October 17, 2014
Answered

Inconsistent Webhelp Search Results

  • October 17, 2014
  • 1 reply
  • 522 views

Hello,

I have a webhelp generated from Robohelp 10, where I've been running into issues with the search results.

I ran a search for "predicate" (without the quotation marks) via the search pane on the left, and got only 1 result. I noticed that "predicat" instead of "predicate" was highlighted in the search result pages. I ran another search for "predicates" (without the quotation marks) and got 6 results. This time "predicate" was highlighted instead in the search result pages.

I assume that Robohelp dropped the "s" to encompass both singular and plural version of a search term, but I don't know why:

  • Robohelp drops the "e" in a search term"
  • Robohelp did not return the additional 5 results for "predicate"

I checked the search options in the Webhelp Single Source Layout but didn't see any options that would affect the issue above. How do I get it so that my search results are consistent at the very least e..g, "predicates" and "predicate" will return the same number of results?

This topic has been closed for replies.
Correct answer Peter Grainge

The fact that the "e" is not highlighted is a known bug. Please report it again as the more people who do etc.

Please follow this link.

http://www.Adobe.com/cfusion/mmform/index.cfm?name=wishform&product=38

It's not clear from your post how many instances of predicate and predicates should be found.

See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

1 reply

Peter Grainge
Community Expert
Peter GraingeCommunity ExpertCorrect answer
Community Expert
October 19, 2014

The fact that the "e" is not highlighted is a known bug. Please report it again as the more people who do etc.

Please follow this link.

http://www.Adobe.com/cfusion/mmform/index.cfm?name=wishform&product=38

It's not clear from your post how many instances of predicate and predicates should be found.

See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

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Y
yeulihAuthor
Participant
November 12, 2014

Thanks for the answer! I'm sorry as I did not get to it earlier - the forum display makes it hard to tell if there were any responses and I just skipped it thinking that no one replied. I have reported the bug.

As to your question: the 2nd search of "predicates"with 6 topics in the result should be correct.

Peter Grainge
Community Expert
Peter GraingeCommunity Expert
Community Expert
November 24, 2014

I just tested in a new project and put the words "predicate" and "predicates" in two topics. The highlighting is wrong but both searches find all instances.

Try a simple two topic new project next and see if that gives the expected results.

See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

Use the menu (bottom right) to mark the Best Answer or Highlight particularly useful replies. Found the answer elsewhere? Share it here.
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