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Known Participant
April 15, 2009
Answered

Index Entries Appearing Incorrectly in .CHM Index

  • April 15, 2009
  • 2 replies
  • 2074 views

**I made a post regarding RH7 and issues with the indexing feature...since then, I have come across more issues, hence why I am doing a new post**

I have RH7 and before I was having troubles with keywords being missed from the index in the generated .chm. I would open the index in RH and then compare it to the index in the .chm file-some keywords would be missing. This was occurring with all projects converted from RH X5 to RH7.

Now, I have a project that was started in RH7-it has not been converted from a previous version. I am not seeing issues with missing keywords but I am noticing that some keywords are being misplaced in the .chm index. For example, "demand dates" in the RH index has not sub-keywords. In the generated .chm, there are two sub-keywords under "demand dates", neither one anywhere close to being related to the keyword. When I looked for the keyword they SHOULD be under, it was not there.

I have installed all three RH fixes on my laptop, and I have even deleted every single index entry and re-entered them. My last guess is, could it be that the template I use was created in another version of RH? The template file has been converted to RH7.

Any help at all would be greatly appreciated-I have research this topic quite a bit and cannot turn up any answers and it is hindering project production.

Thanks!

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Correct answer Peter Grainge

The .hhk file looking "jumbled" is perfectly normal. I think I'm right in saying that new keywords are always added to the bottom of the file. When the output is produced, the entries are sorted.

Can you insert an image of a topic properties of a topic that has the subkeyword?


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Why not try compiling with an "empty" index and see what happens?


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2 replies

Known Participant
April 16, 2009

Does it help if you delete the .cpd file and re-generate the CHM? Some indexing-related issues were resolved in the past by doing this.

Known Participant
April 16, 2009

I just deleted the .cpd file and regenerated the .CHM. Unfortunately, it

did not work.

Peter Grainge
Community Expert
Community Expert
April 16, 2009

Did you ever try generating when there is nothing in the Index Designer?


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Peter Grainge
Community Expert
Community Expert
April 15, 2009

Did you compile when you had deleted all the index entries? Wondering if those entries still managed to make an appearance.


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Known Participant
April 15, 2009

I deleted an entry and then re-added it immediately-I never had an "empty" index. After I did this, I regenerated the .chm file and the problem was still the same. Sometimes when I modify some entries and regenerate the .chm, the problem still occurs but the subkeywords attach to other keywords-it almost seems like there is something keeping the correct keyword out of the index, forcing the subkeywords to attach to another keyword.

RoboColum_n_
Legend
April 15, 2009

It might be worth opening the project's .hhk file in Notepad and finding the entry that has the rogue sub-keywords. Look at the next entry and see if there is anything untoward with it.


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