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Participant
May 22, 2009
Question

Index Not Working

  • May 22, 2009
  • 7 replies
  • 1498 views

Hi,

I am using Robohelp 6.

When I search helpfile using a keyword in Index it is working fine in my system, but it is not working in other's system.

Please look at the attachment.

Thanks,

Prakash

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7 replies

October 15, 2009

I have the same problem. I compile the help and view the index; new topics that I've created appear there. When I send it to another person for review they cannot see the updated topics in the index.

After looking at this more I've noticed that the .cnt and .hlp files aren't updated after I compile. Why is this? What do I need to do to fix it?

Regards,

Niall.

RoboColum_n_
Legend
October 15, 2009

Hi Niall.

Are you looking at the correct destination for the CNT and HLP files. Check your single source layout properties for the output path. Then make sure your other user is looking at the same file as you.

This may be better placed in the WinHelp forum as this forum is designed for users outputting Microsoft HTML Help.


Read the RoboColum(n) for a tips, tricks and musings on the Technical Communication Suite products.

October 15, 2009

Hi Colum,

I've opened the SSL Properties window and entered in a folder for the hlp files to be generated to. Now when I compile the help no hlp file is displayed. I deleted the previous files from that location, as they weren't updating so I thought that may be the problem.

The file seems to compile correctly, I just cannot locate the cnt or hlp files.

Regards,

Niall.

RoboColum_n_
Legend
May 22, 2009

Can you use the Insert Image icon (the camera) to insert your image.


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