Participant

Question

Index & Search won't work after compiling to Webhelp (RH x5.0.2)

Forum|Forum|16 years ago
September 2, 2009
1 reply
855 views

As I create the index, everything looks normal. When I view the compiled product (WebHelp) the Index and Search tabs are there, but when I click them, nothing happens. Nothing shows in the pane. When I put the cursor in the field, it just flickers, and whatever I type will not show in the search field. When I compile to MS HTML Help (.chm) both features work fine. I have a feeling something is corrupted, but I don't know which program-generated files are safe to delete. My browser is IE 6.0.2900. This behavior is the same whether it is on my computer in development mode, or loaded in the application I support.

The graphic pasted here is what I see when opening the product. Can anyone help me with this?

WebHelp

This topic has been closed for replies.

Community Expert

Community Expert

Try generating to a new folder.

If that fails create a new layout, not a duplicate.

Otherwise I thought this was covered recently so try a search if this doesn't help.

Let us know how that goes.

See www.grainge.org for RoboHelp and Authoring tips

Use the menu (bottom right) to mark the Best Answer or Highlight particularly useful replies. Found the answer elsewhere? Share it here.

Participant

Peter, thank you for your prompt reply.

I tried compiling to a different folder, and that had no affect.

I compiled to a .chm and it worked fine. I have to use the WebHelp layout though.

I'll keep looking in the list of questions, but I found very few that referenced RH x5.

Thanks.

Becky

Community Expert

Community Expert

You don't say that you have tried creating a new layout for webhelp. Not a duplicate.

Right click in the layouts pod.

See www.grainge.org for RoboHelp and Authoring tips

Use the menu (bottom right) to mark the Best Answer or Highlight particularly useful replies. Found the answer elsewhere? Share it here.