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DClairet
Participating Frequently
February 4, 2017
Answered

Install RoboHelp 2015 on laptop

  • February 4, 2017
  • 2 replies
  • 1305 views

I have a subscription to RoboHelp 2015 and I have installed the product (version 12.0.2.384) on my desktop PC.  Now I would like to install the same version of RoboHelp on my laptop, which I understand I am allowed to do as long as I do not use both copies at the same time.  But I cannot find a way of downloading a copy of that version on my laptop.  The only option available seems to download a new trial version of RoboHelp, which would then be RoboHelp 2017.  What can I do to install RoboHelp 2015 on my laptop?  Thanks in advance for any answer.

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    2 replies

    Peter Grainge
    Community Expert
    Community Expert
    February 6, 2017

    Isn't there some sort subscription manager installed as well as RoboHelp?

    If there is, doesn't that give you a link? If not, Support will be able to

    give you a link.

    Beware of links to other downloads of RoboHelp 2015. Hopefully your key

    will tie it in but I would check that with Adobe.

    How did you install first time and link to your subscription?

    Post back if you get stuck and I will ask a contact.

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    kglad
    Community Expert
    Community Expert
    February 6, 2017

    prodesigntools.com links to adobe's servers.

    Peter Grainge
    Community Expert
    Community Expert
    February 7, 2017

    @kglad I hadn't seen your response when I posted so I was really replying to the poster rather than your reply. Thanks for adding the bit about ProDesign pointing to Adobe's servers.

    Interesting information but it should be easier than that. I clicked the RoboHelp 2015 download link before I got further down the thread to see there are other steps needed first. Without that link, I can't see how anyone would figure it out. It should be easier.

    Thanks again for the information.


    See www.grainge.org for RoboHelp and Authoring information

    @petergrainge

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    kglad
    Community Expert
    kgladCommunity ExpertCorrect answer
    Community Expert
    February 4, 2017
    DClairet
    DClairetAuthor
    Participating Frequently
    February 4, 2017

    Thanks, that gave me the answer.

    kglad
    Community Expert
    Community Expert
    February 4, 2017

    you're welcome.